FAQ (Frequently Asked Questions)

+ Q: How does WILD work?

+ Q: Can I chat with matches for free?

+ Q: What are the benefits of the VIP membership?

+ Q: How do I get more matches?

+ Q: Where do I set my search criteria, like age, distance, online status, body type, ethnicity, etc?

+ Q: Why does it ask me to edit filters while I am browsing profiles?

+ Q: Why do I fail to get my photo verified?

+ Q: How to grant access to my location?

+ Q: Can I upload a private photo instead of public photo and get it verified?

+ Q: How do I delete the photos in my public/private albums?

+ Q: How does the Notes work?

+ Q: I can't log in / I forget my password.

+ Q: How does "Credits" work? How do I earn free "Credits"?

+ Q: Why do I get the notification that my photo has been verified, but actually it has not?

+ Q: Why is my photo removed? Why is the order of my photos changed?

+ Q: Why do I get the notification that someone likes me/sent me a message, but after I opened the app, there was nothing?

+ Q: Why do I get blocked?

+ Q: How do I deactivate/reactivate my account?

+ Q: How do I cancel my subscription?

+ Q: How to fix the connection error problem in the UK?